Terms of service

Cancelation and refund policy

Tours and activities:

Any cancelation request created within 24 hours to the startime of the tour or activity will be charged in full.

Any cancellation request created with 25 hours or more to the startime of te or activity is elegible for 100% refund.

Transportation services:

Any cancelation request created within 48 hours to the startime of the Private transportation service will be charged in full.

Any cancellation request created with 49 hours or more to the startime of te or activity is elegible for 100% refund.

We reserve the right to last minute cancelation of any booked service, due to bad weather, or because we haven’t reach the minimum participants required for the operation of the activity or service. On either case we will offer to re-schedule or a full refund.

Privacy

All the information we collect from customers to process any reservation or payment is confidential and never shared with third parties.

Exceptions: We will provide a name, staying place and amount of participants to afiliated companies providing their service to our travel agency.